vc99 Terms & Conditions — Please Read Carefully Before Use

These Terms & Conditions apply to vc99 (vc99.fun) and any associated platforms. vc99 is an internationally licensed online gaming operator providing services across multiple countries. By accessing or using this platform, you are entering into a legally binding agreement.

Vc99 reserves the right to modify, revise, or update these Terms & Conditions at any time. Changes take effect as soon as they are published, so we encourage you to review this page regularly. Your continued use of the platform constitutes your acceptance of the revised terms.

Although these terms are published in Bengali, the English version shall be considered final in the event of any legal dispute. All services on the vc99 platform are intended for adults and provided for entertainment purposes.

To use vc99's services, you must create a personal account. You are required to provide accurate and complete information during registration. Accounts created with false information may be suspended at any time and any funds held may be forfeited.

• Each person is allowed only one account — creating multiple accounts is strictly prohibited.
• The name, date of birth, and identity details provided at registration must be accurate and match your official ID documents.
• KYC (Know Your Customer) verification must be completed before withdrawals can be processed — a national ID card or passport will be required.
• Keeping your account password secure is your responsibility — never share your login credentials with anyone.
• If you notice any unusual activity on your account, please contact vc99 support immediately.

You must be at least 18 years old to register and use vc99's services. This platform is strictly off-limits to minors. By registering, you confirm that you are 18 years of age or older.

Vc99 is committed to protecting minors. We urge parents and guardians to ensure that underage members of their household cannot access this platform. Parental control software is recommended for this purpose.

Deposits and withdrawals at vc99 are supported via bKash, Nagad, Rocket, and bank transfer. Deposits are typically credited to your account within a few minutes. Withdrawals are processed within 24 to 72 hours, provided KYC verification has been completed.

• Deposits and withdrawals must only be made through a payment method registered in your own name — third-party payment methods are not permitted.
• Minimum deposit and withdrawal amounts are subject to the latest guidelines stated on the vc99 payments page.
• Withdrawals may be temporarily or permanently suspended if money laundering or suspicious activity is detected.
• Bonuses cannot be withdrawn directly — withdrawals are only available after the wagering requirements have been met.
• In some cases, processing may take longer due to technical issues or banking system delays.

Vc99 regularly offers a variety of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, free spins, and VIP rewards. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Each bonus has its own wagering requirement — typically between 20x and 40x the bonus amount.
• Bonuses are only valid for the games specified in the promotion.
• A bonus offer may not be claimed more than once per person, household, or IP address.
• vc99 reserves the right to cancel any bonus or associated winnings in the event of a bonus terms violation.
• Bonus offers are available for a limited time — any unused bonus will be automatically cancelled once it expires.

All games on vc99 are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is entirely random and unbiased. vc99's games are regularly audited by independent third-party auditors.

Live Casino games are run via live streaming and managed by trained dealers. If a game is interrupted due to a technical fault, vc99 reserves the right to refund the bets placed in that round.

• If a technical error is detected in any game result, that result will be declared void.
• Using bots, automation software, or any third-party tools during gameplay is strictly prohibited.
• If you are dissatisfied with a game result, you may submit a complaint to vc99 support.

The following activities are strictly prohibited on the vc99 platform. Any violation may result in immediate account closure and forfeiture of all funds:

• Creating or operating multiple accounts.
• Money laundering or transactions involving illegal funds.
• Bonus abuse or fraudulent exploitation of the system.
• Attempting to hack, crack, or breach the security of the platform.
• Unauthorized access to another user's account or theft of their personal information.
• Playing games using bots, scripts, or automated software.
• Impersonating vc99 staff to deceive or defraud other users.

Vc99 reserves the right to close or suspend any account at any time and for any reason without prior notice. In most cases, however, users will be informed in advance and given an explanation.

• Violations of the terms may result in immediate account suspension.
• You may also request account closure at any time by contacting our support team.
• Before any account is closed, you will be given the opportunity to withdraw your available balance — unless the closure is due to a breach of our terms.
• Once self-exclusion is activated, the account cannot be reopened before the designated period ends.

Vc99 places responsible gaming at the top of its priorities. Gaming is meant for entertainment — not as a source of income. If you feel that gaming is having a negative impact on your life, please seek help immediately.

The following responsible gaming tools are available on vc99 at any time:

• Deposit Limits: Set a maximum deposit amount on a daily, weekly, or monthly basis.
• Session Time Limit: Set a time limit on how long you play in a single session.
• Loss Limit: Automatic session cutoff once a set loss limit is reached.
• Taking a Break: Temporarily deactivate your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Exclude yourself from the platform permanently or for an extended period.

Vc99 takes the protection of your personal information very seriously. Data collected during registration and use is used solely for service delivery, identity verification, and compliance with legal obligations.

Vc99 never sells your personal information to third parties. However, we may be required to share data when legally compelled or directed by a regulatory authority. For more details, please refer to our Privacy Policy Visit the page.

Vc99 reserves the right to amend these Terms & Conditions at any time. Users will be notified of significant changes via email or platform notification in advance.

• Updated terms take effect from the date they are published.
• If you do not agree to the updated terms, you may close your account.
• Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.

If you have any questions about these Terms & Conditions or wish to raise a complaint, please contact our support team. vc99's support team is available 24 hours a day, 7 days a week.

After a complaint is submitted, vc99 typically provides an initial response within 48 hours. Complex complaints may take up to 7 business days to fully investigate.