Vc99 believes your personal information belongs to you. This privacy policy clearly explains what data is collected, why it is collected, and how it is kept secure.
This privacy policy applies to vc99 (vc99.fun) and all of its associated services. vc99 is an internationally licensed online gaming platform, fully committed to protecting the privacy and security of its users' personal information.
By creating an account or using the vc99 platform, you agree to this privacy policy. If you do not agree with any part of it, please refrain from using the platform and contact our support team.
This policy applies to all internet browsing, mobile app usage, and any form of interaction with vc99. We strive to follow international GDPR standards in protecting your personal data.
Vc99 collects two types of information from you — data you provide directly and data collected automatically. Below is a detailed breakdown of what is collected.
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification, age confirmation |
| Contact Information | Email address, mobile number | Account management, security notifications |
| Financial Information | Mobile banking number, bank account | Deposit & Withdrawal Processing |
| Transaction Data | Deposit/withdrawal history, betting records | Account statements, dispute resolution |
| Device Information | IP address, browser, and operating system | Security verification, fraud prevention |
| Usage Data | Games played, session duration, click patterns | Service improvement, personalized experience |
Vc99 does not collect any information beyond what is listed above. vc99 never collects sensitive personal data such as religion, political opinions, or health-related information.
Vc99 collects information through several methods. Each method is fully transparent and based on your consent.
Vc99 uses collected data only for specific, legitimate purposes. We never use your information unnecessarily or sell it to third parties.
Vc99 may share information with third parties in limited and specific circumstances. In each case, there is a lawful basis for sharing, and it is kept to the minimum necessary.
Vc99 uses cookies on its website and app. Cookies are small text files stored in your browser that help us improve the quality of our service.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause issues with logging in or making payments on vc99.
Vc99 retains your information only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.
| Type of Information | Retention Period |
|---|---|
| Account Information | For the duration of the active account + 5 years after closure |
| Transaction Records | Minimum 5 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Support Conversations | 3 years |
| Browsing Logs & Cookies | Up to 1 year |
| Marketing Preferences | Until you change it |
Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any individual.
As a vc99 user, you have several important rights over your own data. We respect these rights and are committed to fulfilling them in a timely manner.
Right to Access
You can find out at any time what information vc99 holds about you. Submit a request to our support team and the information will be provided within 30 days.
Right to Rectification
If any of your information is incorrect, you may request a correction. Corrections will be made upon submission of supporting evidence.
Right to Erasure
You may request the deletion of data that is not required to be retained beyond legal obligations.
Right to Object to Processing
You can object to your data being used for marketing purposes and opt out of marketing messages.
Right to Data Portability
You may request a copy of your data in a machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be temporarily suspended.
Vc99 uses industry-standard security technology to protect your data. Our security team continuously monitors systems to prevent any unauthorized access.
Please note that 100% security on the internet cannot be guaranteed. Use a strong password for your account and never share it with anyone.
Some third-party games and services are available on the vc99 platform. These services may have their own privacy policies that differ from vc99's.
Vc99 is not responsible for the privacy practices of third parties. We recommend reading their privacy policies before using any related services.
Vc99 may update this privacy policy from time to time. Changes may occur due to updates to our services or applicable laws.
For any questions, complaints, or requests regarding this Privacy Policy, please contact our data protection team.
We take any privacy concerns you have seriously and are committed to resolving them promptly.
Every measure we take is designed to ensure your privacy and security.
Every transaction and login is protected with bank-grade encryption. No one can intercept your data in transit.
We only collect the information necessary for account verification. Your identity documents are stored securely and are not used beyond what is required.
Vc99 never sells your personal information to advertisers or data brokers. That is our commitment.
As we operate under an international gaming license, our data practices are regularly audited.
You may request to view, correct, or delete your data at any time. You own your data.
Our Bengali-speaking support team is available seven days a week for any privacy-related queries.
Your privacy is fully protected at vc99. Register today and enjoy a secure gaming experience on a platform you can trust.